Sprout Professional
$149 per user/month (billed annually)
or $169 month-to-month

Try Sprout Social for free with a 30-day trial

Pull reports, access social analytics and schedule messages across all your social profiles with a platform built to scale with your brand or business.

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No credit card required

Simplify the hard work of social

Explore the most powerful social media management solution. Build your publishing calendar, analyze social performance and engage with customers within a few minutes of getting started.

Publishing

Plan and strengthen your publishing

Schedule posts for Instagram, Twitter, Facebook, LinkedIn and Pinterest

Plan ahead with a content calendar for your teams

Increase engagement with Optimal Send Times for posts

Engagement

Streamline and scale social engagement

Quickly respond to and manage conversations

Monitor all your keywords and mentions in one Smart Inbox

Manage contact views with notes, comments and history

Analytics

Boost content

Analytics for Instagram, Facebook, Twitter, LinkedIn and Pinterest

Tag incoming and outgoing messages to report on social campaign performance

Uncover metrics with automated, presentation-ready reports

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What’s included: core features

Paid Performance Report

Evaluate social advertising across channels and audiences to identify top-performing campaigns and optimize future ad spend.

Profile Performance Report

Uncover granular details about different message types across your profiles, including Instagram Stories.

Compose Workflows

Easily schedule your content to post across different profiles by enabling the Schedule + Duplicate feature.

Brand Keywords

Create automated Chatbots to quickly respond to incoming messages, resolve support issues and share information.

Trend Analysis

Monitor the hashtags and topics that are trending across mentions and replies for your connected profiles.

Message Tagging

Group and categorize messages to match your workflows, business objectives and marketing strategies.

Smart Inbox

Visualize your inbound message volume across social profiles and quickly respond to your audiences.

Advanced Permissions/Approvals

Enable account hierarchies and permission structures and give users custom access.

Security

Know your accounts are kept safe with OAuth connections and 2-factor authentication.

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No credit card required

Sprout integrates with the social platforms and digital tools that matter to your business

Commitment-free access

You won’t be charged unless you decide to move forward with Sprout Social at the end of your trial. Upon completion of your trial you can change to any of the Sprout plans.

Social profiles Purchase additional profiles for a monthly charge of $25 per profile.	5 social profiles	10 social profiles	10 social profiles	Customizable
All-in-one social inbox Monitor and engage with messages across Facebook, Twitter, Instagram and LinkedIn all in one place.	Included	Included	Included	Included
Publish, schedule, draft and queue posts	Included	Included	Included	Included
Social content calendar	Included	Included	Included	Included
Review management	Included	Included	Included	Included
Profiles, keywords and locations monitoring	Included	Included	Included	Included
Tasking and social CRM tools Sprout’s social customer relationship management (CRM) tools provide contextual information such as conversation history, contact information and internal notes to help teams respond to customers quickly and personally.	Included	Included	Included	Included
Group, profile and post-level reporting	Included	Included	Included	Included
Paid promotion tools to boost Facebook posts	Included	Included	Included	Included
iOS and Android mobile apps	Included	Included	Included	Included
Social listening to uncover emerging trends, brand influencers and competitive intel	Premium add-on	Premium add-on	Premium add-on	Included
Employee advocacy solutions to amplify your brand’s organic reach	Premium add-on	Premium add-on	Premium add-on	Included
Competitive reports for Instagram, Facebook and Twitter	Not Included	Included	Included	Included
Incoming and outgoing message content tagging	Not Included	Included	Included	Included
Custom workflows for multiple approvers and steps	Not Included	Included	Included	Included
Scheduling for optimal send times Boost content reach by an average of 60% with suggested times meant to promote more social engagement.	Not Included	Included	Included	Included
Response rate and time analysis reports Analyze response rates and times to benchmark engagement goals and improve your social media responsiveness.	Not Included	Included	Included	Included
Trend analysis for Twitter keywords and hashtags	Not Included	Included	Included	Included
Paid social reporting for Facebook, Instagram, Twitter and LinkedIn	Not Included	Included	Included	Included
Helpdesk, CRM and Social Commerce integrations. Integrate your Zendesk, Hubspot, Salesforce, Microsoft Dynamics 365, Facebook Shops or Shopify accounts with Sprout Social. Track and manage support issues, update contact information and drive more sales on social.	Not Included	Included	Included	Included
Message Spike Alerts for increased message activity Get alerted when message volume is higher than usual with email and push notifications.	Not Included	Not Included	Included	Included
Digital asset and content library Store relevant and on-brand content including images, videos and text snippets for more efficient campaign management.	Not Included	Not Included	Included	Included
Chatbots with automation tools Create, preview and manage chatbots for Twitter and Facebook private messages using Sprout’s Bot Builder.	Not Included	Not Included	Included	Included
Saved and suggested replies Powered by a machine learning algorithm, Suggested replies recommends consistent answers to commonly asked questions.	Not Included	Not Included	Included	Included
Inbox rule builder for automated actions Set up alerts and rules based on keywords, message types and profiles to automatically tag and complete messages in the Smart Inbox.	Not Included	Not Included	Included	Included
Custom Link Tracking Seamlessly append tracking codes to links posted in Sprout to identify your social traffic into Google Analytics.	Not Included	Not Included	Included	Included
Twitter surveys to define CSAT or NPS Gather customer feedback to get CSAT (customer satisfaction scores) and NPS (net promoter score) with Twitter Feedback Surveys.	Not Included	Not Included	Included	Included
24/5 prioritized customer support	Not Included	Not Included	Not Included	Included
Exclusive implementation and onboarding to get teams up-and-running quickly	Not Included	Not Included	Not Included	Included
Advanced analytics to measure success across all social channels	Not Included	Not Included	Not Included	Included
Premier consulting services	Not Included	Not Included	Not Included	Included

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